Privacy Policy
Creative Grease Pty Ltd trading as Dan Kuss
ABN 72 159 189 027
Last updated: 28 August 2026
Creative Grease Pty Ltd trading as Dan Kuss (we, us or our) respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how we collect, hold, use and disclose personal information when you interact with us, use dankuss.com, subscribe to our communications, make an enquiry or engage us to provide services.
We manage personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to us.
1. What is personal information?
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.
Depending on how you interact with us, the personal information we collect may include:
your name
email address
telephone number
organisation, position or professional details
billing and invoicing information
information provided through website forms, surveys or enquiries
correspondence and communications with us
appointment and scheduling information
information you provide when participating in coaching, workshops, assessments, diagnostics or other services
feedback you provide about our services
information about your interests in our services, articles, resources or events
technical information associated with your use of our website.
We do not intentionally collect sensitive information unless it is reasonably necessary for a particular engagement or you choose to provide it to us.
Where our work involves assessment, coaching or organisational development, participants may choose to discuss information about themselves or their workplace. We treat this information with appropriate care and confidentiality.
2. How we collect personal information
We generally collect personal information directly from you.
This may occur when you:
contact us by email, telephone or another communication channel
complete a form on our website
subscribe to articles, newsletters or other communications
book an appointment or consultation
register for a workshop, event or program
purchase or enquire about a product or service
complete an assessment, questionnaire, survey or feedback form
participate in coaching, facilitation, workshops or organisational diagnostic activities
communicate or interact with us through LinkedIn or other professional platforms.
We may also receive personal information from another person or organisation where appropriate. Examples include an employer registering participants in a program, a colleague making an introduction or a client providing contact details for people involved in an engagement.
Where practical, we will collect personal information directly from the person concerned.
3. Website information, analytics and cookies
When you visit our website, certain technical information may be collected automatically.
This may include:
your device or browser type
approximate geographic location
pages viewed
referral source
time spent on pages
interactions with links or website features
IP address or similar technical identifiers.
We use this information to understand how visitors use the website, improve our content and services, measure the effectiveness of communications and understand which topics are useful to our audience.
Our website and third-party services may use cookies, pixels and similar technologies for website functionality, analytics and, where enabled, marketing measurement.
These technologies may be provided by services such as our website platform, analytics providers and professional advertising platforms including LinkedIn.
You can control or disable cookies through your browser or available website privacy controls. Disabling some cookies may affect website functionality.
4. Why we collect and use personal information
We may collect, hold and use personal information to:
respond to enquiries
communicate with prospective and existing clients
provide coaching, facilitation, workshops, assessments, diagnostics and related services
manage appointments, registrations and events
prepare proposals, quotations and invoices
administer client relationships and projects
provide resources or information you have requested
send articles, newsletters, invitations and other communications where appropriate
obtain and analyse feedback
improve our services, website and content
maintain business and financial records
manage our professional relationships
protect our legal rights and comply with legal obligations.
We will generally only use personal information for the purpose for which it was collected, a related purpose that you would reasonably expect, or where otherwise permitted or required by law.
5. Direct marketing and communications
If you subscribe to our communications, request information from us or have an existing professional relationship with us, we may send you relevant articles, resources, invitations, service information or other professional communications.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us.
We will not sell your personal information or provide it to another organisation so that they can independently market unrelated products or services to you.
6. How we disclose personal information
We may disclose personal information where reasonably necessary to operate our business and provide our services.
This may include disclosure to:
technology and cloud-service providers
website hosting and analytics providers
customer relationship management systems
appointment and scheduling platforms
email and communication providers
videoconferencing platforms
assessment and survey platforms
payment, accounting and financial-service providers
contractors or facilitators assisting with an engagement
professional advisers such as accountants, insurers or legal advisers
government agencies or regulators where required by law.
We seek to provide third-party service providers only with information reasonably necessary for the service they perform.
We may also disclose information where required or authorised by Australian law, court order or another legal process.
7. Technology and AI-assisted tools
We may use software, automation and artificial-intelligence-assisted tools to support administrative, analytical, research, drafting and business processes.
Where personal information is used with these tools, we aim to limit the information provided to what is reasonably necessary and to use services with appropriate privacy and security protections.
We do not sell personal information for the purpose of training artificial intelligence models.
We do not currently rely solely on automated decision-making to make decisions that could reasonably be expected to significantly affect an individual's rights or interests.
8. Overseas storage and service providers
Some of the technology services we use operate internationally or store or process information using infrastructure located outside Australia.
As a result, personal information may be stored or processed in countries including the United States and other jurisdictions in which our technology providers or their service providers operate.
Where Australian privacy law requires it, we take reasonable steps to ensure overseas handling of personal information is subject to appropriate privacy protections.
Because cloud providers may change their infrastructure and data-processing locations from time to time, the precise countries in which information is processed may vary.
9. Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Measures may include:
access controls and passwords
security features provided by reputable cloud platforms
limiting access to information to people who reasonably need it
maintaining appropriate business and technology practices.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
Where applicable law requires us to notify individuals or the Office of the Australian Information Commissioner about an eligible data breach, we will do so.
10. Retention of personal information
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records and to meet legal, accounting, contractual or professional requirements.
When personal information is no longer reasonably required, we may delete, destroy or de-identify it where appropriate and practicable.
Some information may remain in secure backups or archived systems for a period before being deleted through normal system processes.
11. Accessing or correcting your information
You may contact us if you would like to:
access personal information we hold about you
correct information that is inaccurate, incomplete or out of date
ask a question about how your information is handled.
We may need to confirm your identity before providing access to personal information.
There may be circumstances in which we are permitted or required by law to refuse access or correction. If that occurs, we will explain our decision where appropriate.
12. Privacy concerns and complaints
If you have a question or concern about how we have handled your personal information, please contact us using the details below.
Please provide enough information for us to understand and investigate your concern.
We will seek to acknowledge and respond to privacy complaints within a reasonable period.
Where the Privacy Act applies to the matter and you are not satisfied with our response, you may also be entitled to contact the Office of the Australian Information Commissioner.
13. Third-party websites
Our website contains links to websites and services operated by third parties.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of those services when providing them with personal information.
14. Anonymity and pseudonyms
Where practical and lawful, you may interact with us without identifying yourself or by using a pseudonym.
However, we will generally need accurate identifying and contact information where it is necessary to provide services, manage an engagement, process a booking or invoice, or comply with legal obligations.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology, services or legal obligations.
The current version will be published on this page and will show the date it was last updated.
16. Contact us
For questions, access or correction requests, or privacy complaints, please contact:
Creative Grease Pty Ltd trading as Dan Kuss
ABN 72 159 189 027
PO Box 1, Goodwood SA 5034
Email: hello@creativegrease.com.au
Phone: +61 419 855 200